Cortesy
Every lead, answered. Every appointment, booked.
Cortesy answers instantly by phone, SMS, WhatsApp, Instagram, Messenger and web chat with your business information, qualifies the prospect and books the appointment straight into your calendar. Day, night and in their language.
For clinics, dentists, real-estate offices, law firms, repair shops, home services… any business that lives on replying in time.
Rather hear it? Call the demo: +1 (786) 304-2492
Your customers text or call
Cortesy handles it
Seconds
to reply, not hours
24/7
nights and weekends included
6 channels
one single assistant
2 languages
English and Spanish
Try it yourself, right now
This very assistant answers for AppFlow. Call it, text it or chat with it and see how it replies before you sign up.
Call it
A real phone call with the AI. Ask about Cortesy and have it book a meeting for you.
+1 (786) 434-9661
Call nowText it
By SMS or WhatsApp, just like your customers would. Replies in your language.
+1 (786) 434-9661
Chat here
Open the chat on this page. It's the same widget you can put on your website.
Online
Public demo: don't share sensitive data. Cortesy won't ask for it either.
Meet your customers where they already are
One assistant with the same knowledge and the same guardrails on every channel: phone calls, SMS, WhatsApp, Instagram, Facebook Messenger and web chat.
Phone calls
Answers the phone with a natural voice, resolves questions and books.
María López · call in progress
“Do you have an opening tomorrow for a cleaning?”
“Yes: tomorrow at 9:00 or 11:30. Which works better for you?”
SMS
Instant replies to every text message.
Rodríguez Auto Shop · SMS
Can I drop off the car today?
Yes, until 6 pm. Shall I book you 4:30 for the inspection?
Conversations on the app your customers use every day.
Today
Do you cover the Hialeah area?
Yes. I can send a technician Thursday morning, does that work?
Web chat
A widget on your site that replies instantly, like the one on this page.
Sol Dental Clinic
How much is a cleaning?
From $89. Want me to book you with Dr. Ruiz this week?
Answers the direct messages on your account.
sol.realty
I saw the apartment in your post, is it still available?
Yes! Would Saturday at 10 work for a viewing?
Messenger
Handles the messages on your Facebook page.
Pérez & Associates
Do you handle immigration cases?
Yes. Leave me your name and number and attorney Pérez will call you today.
More than answering: it resolves, qualifies and books
Everything a great receptionist would do, with no hold queues and no closing time.
Replies instantly
With your business information: services, hours, service area and whatever you decide to share.
Qualifies every prospect
Understands what they need, collects their details and highlights the ones worth your time.
Books into your calendar
Offers real openings from Google Calendar or Microsoft 365 and confirms the appointment.
Reminds and confirms
Sends automatic reminders so nobody misses their appointment.
Hands off to a person
When the customer asks for it, it alerts your team and you take over the conversation with one click.
Speaks two languages
Detects each customer's language and replies in English or Spanish, by text and by voice.
Follows up on quiet leads
Reaches back out to whoever left the conversation halfway and re-engages your contacts.
Keeps your team in sync
A mobile app so every employee sees their appointments for the day and the cases you assign them, from their phone.
You're in charge, no tech skills needed
A portal to teach it your business, see every conversation, lead and appointment, and an app for your team.
Every conversation, lead and appointment, in one place
Read what the assistant replies on every channel, see who is worth it, check the calendar and go back to cold contacts. And whenever you want, you take over.
- Human takeover with one click
- Leads with name, reason and channel
- Calendar with several employees, reminders and confirmations
- Campaigns to re-engage whoever dropped off
Inbox
Needs attentionMaría López
BookedPerfect, see you Friday at 3:30.
James Carter
New leadCould you send me a quote for two windows?
Ana Pérez
Asks for a personI'd rather talk to a person, please.
Take over
Their schedule, in their pocket
Every employee sees today's and this week's appointments and the cases you assign them, with the customer, the reason and the conversation. Nothing else.
- On the App Store and Google Play
- Invited from your portal
- Each one sees only their own
- Assigned cases with the customer's conversation
How it works
Live in days, not months.
Connect your channels
Your phone number, WhatsApp, Instagram, Messenger and your website chat. We route them.
Teach it your business
Services, hours, FAQs and what it must never say, in plain language.
Connect your calendar
Google or Microsoft 365, with your employees and their availability.
It answers and books
From then on every customer gets a reply and an appointment. You supervise from the portal.
Built for businesses that live on replying in time
Whatever your industry, Cortesy learns your business and speaks like it.
Clinics & practices
“Do you have an opening tomorrow afternoon?”
Dentists
“How much is a cleaning?”
Real estate
“Is the apartment still available?”
Mortgage & finance
“What do I need to pre-qualify?”
Law firms
“Do you handle immigration cases?”
Auto repair
“Can I drop off my car today?”
Home services
“Do you cover my area?”
Salons & spas
“Any openings on Saturday?”
Trust by design
An AI that speaks for your brand has to be reliable. These are its limits.
Never makes things up
If it doesn't know something, it says so and offers to connect a person.
Never asks for sensitive data
No social security numbers, no cards, no passwords.
You decide what it says
Services, prices, tone and what it must not answer: all under your control.
Your data stays yours
Conversations are stored securely and used only to serve your customers.
Frequently asked questions
What people ask us before getting started.
Do I have to change my phone number?
No. Keep your current number or get a new one from us, and you choose which channels Cortesy handles.
What if the customer wants to talk to a person?
Cortesy alerts your team and hands the conversation over. You can take it over from the portal at any time.
How long until it's ready?
Days, not months. Connect your channels, teach it your business from the portal and it starts answering.
Does it speak Spanish and English?
Yes. It detects each customer's language and replies in it, by text and by voice.
Does it work with my calendar?
Yes, with Google Calendar and Microsoft 365. It only offers free slots and books directly, with several employees if needed.
How is it billed?
We agree it with you. It depends on the channels you use and your business's conversation volume, so we go over it together and send you a proposal before you start.
Stop losing customers today
Call the demo, chat with it, or tell us about your business and we'll have it answering in days.